PARTNERS
Our Services
To ensure our Customer Service Agents provide the highest level of Customer Experience, we believe in a data driven approach.
Omnichannel Management
Email Management
Live Chat Management
Trained Help Desk
Creating automation flows
Social DM Management
WhatsApp Management
SMS
Management
Inbound & Outbound Phone Support
Customised training modules
Creating automation flows
Customised training modules
Quality On Point
Quality Assurance Agents For All Clients
100+ Hours Training for Each Agents
Quality Based AGents KPI's
Software Partners Provided Official Training
Specific Training To Improve Agent Decision Making
Trust Pilot Reviews Providing Customer Satisfaction
Data Driven Suggestions Offered To Clients
We Are Flexible, Trusted & Dedicated
The ability to quickly adapt to changes within the clients businesses whilst maintaining a high standard of quality.
Easily scale agents up or down
1 agent or 100,
ready, steady, GO!
Dedicated Agents
Agents available 24/7
Experienced omnichannel agents
Daily training for all agents
Building Workflows
Team lead, Quality Assurance Manager, Account Manager
Competitive rates
Trusted by world-renowned companies
Proactively adjusting to your processes and procedures
Monthly reporting
